Welcome to Discovery Technology's blog.
3CX version 10 is a
large leap forward for this popular Windows based PBX VoIP
platform, both in terms of reliability and features. One of the new
features that will appeal to end users is a brand new management
client, called 3CX MyPhone. This replaces the ageing 3CX Assistant
and offers new features, support for 64bit Outlook, the ability to
run from a web browser or as a Desktop application and much
Beyond the end user benefits that version 10 offers the system
is also more efficient, working better through the reduction of
running services, which also provides a lower memory footprint.
Security items have been added to allow blacklisting of IP
addresses, as well as ensuring that only phones on your Local Area
Network (LAN) can register with the phone server.
3CX has truly come of age, with Discovery Technology recently
deploying the system for a call center that handles thousands of
calls daily, as well as for small businesses to provide them with
an affordable full-features phone system that is manageable and
today for more information or a demonstration.
Of late, we are being inundated with sales and
marketing hype regarding 'The Cloud". There's no doubt that there
are good reasons to look deeply into how you can leverage it's
Over the last few years, I've attended dozens of seminars,
workshops, conferences, presentations, and even BBQ's! hosted
by all the major vendors spruiking the wonders of their flavour of
The trick is to work out which flavour of cloud and to what
extent you use it. Or in some cases, not at all!
The key takeaway has nothing to do with the technology itself.
It's about each individual business and at what point in the Cloud
journey their starting from.
Here's what I mean:
Take Company A for example. They have spent hundreds of
thousands of dollars investing in their own data centre over the
last 5 years. They've virtualised most of their servers, gaining
considerable cost benefits. Does it make sense to throw all that
away and move to a public cloud provider? Maybe, maybe not.
Or Company B... They haven't invested heavily in
virtualisation, and have happily gone about growing their business
on the back of 'buy another server' IT expansion. Well, there's
many factors to consider here:
Their migration is going to be easier if its already a virtual
machine. A V2C (Virtual to Cloud) is going to be a simpler
transition than a P2C (Physical to Cloud). What is their
current virtualisation level?Is it worth virtualising as many
applications as possible before migration to Cloud?
Where do the their current workloads live? Do they have remote
offices or a centralised model or single site? Are the servers in
close proximity to the accessing users? Once they start to move to
a Cloud model their workloads are going to be accessed via a
network, whether that be their own, a private network or the
Internet. The proximity of the applications is going to change and
this may have unexpected effects.
Centralising is a often a good 'early win' in the overall
strategy. It can help identify any application issues before they
start moving workloads to the Cloud.
How efficient is their wide area and local area
networking? A key element to Cloud is that it is connecting to
remote services over a network and to be prepared for Cloud you
want to ensure that the network is going to be up to the task.
What does it cost in terms of dollars and kilowatts to run a
workload in their environment today? If they do not know their
internal costs, regardless of whether they are passing those costs
back to internal departments, it's going to be much harder for them
to do a business case for moving some workloads into a Cloud. When
the Cloud provider quotes you a dollar per Gb for storage what does
it cost them to operate and maintain storage per Gb now?
Understanding their current internal costs is important to prepare
for moving to Cloud.
Or Company C who is a start up. They know what IT
services they need to support their business plan. But what's the
best way to have those services delivered? Depends!
That's why here at Discovery Technology, we have put together a
Workshop. Through years of listening to all the major vendors,
dissecting their strengths and weaknesses, we have a strong
understanding of what is out in the market place. We can help
businesses assess their current state, their needs, and then align
those to the offerings out there.
today, and see how we can help you map your journey to greater
productivity and efficiency.